United Car Care B2B Sales Portal - Terms and Conditions

Returns Policy

We do not provide a refund if you have changed your mind about a particular purchase so we ask that you choose carefully.
If goods are proven faulty, we will take care of our obligations under the Consumer Guarantees Act.

We recommend checking our main www.unitedcarcare.co.nz website or contacting us to find out warranty information specific to tools and machinery. Not all machines carry a commercial warranty.

Wrong pad sizes and other exchanges may be able to take place at the discretion of United Car Care management.



Your B2B login will be loaded with special price tiers for your account type. Discounts are subject to change - and are a set % discount; based on each brand, varying per brand. You can contact us if you would like more information about specific product discount rates.

Under some circumstances United Car Care may run product promotions through the retail side of our business where pricing may drop below your B2B price tier. We cannot take responsibility to notify our customers of any instance where retail promotional price may be below B2B price tier - so we encourage you to do due diligance and keep an eye on promotions. Retail bulk rate discounts do not apply to B2B orders.

All prices in B2B portal exclude GST. All prices exclude freight.


Invoicing & payments

As standard United Car Care have a same day/prepayment policy. We reserve the right to not dispatch orders until full payment has been made. Orders remain the property of United Car Care until full payment has been made. We reserve the right to impose credit limits on accounts where necessary.
Payment options include bank transfer, direct debit, EFTPOS in store. All credit card payments have a 2.5% surcharge (we accept VISA, Mastercard, AMEX, QCard). We can offer Afterpay or Oxipay with a 5% surcharge.


Privacy Statement

  • Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
  • Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
  • Multiple Payment Methods: If for any reason you do not feel safe entering your credit card information on our site, please feel free to fax, mail or post your order to us.
  • Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.